The rise of mobile, social and digital channels is creating challenges for today’s City Council as they start to move to a customer-focused engagement model.
Local Government are facing pressure to deliver services in a new way in order to satisfy the rising expectations of their constituents. Social, Mobile & Web Self-Service channels are on the rise and creating demand for a customer-focused engagement model that is digital by default with a more personalised experience.
Ekulus Consulting has partnered up with Oracle Australia to showcase how cloud technology can enable Local Government Councils to:
- Turn your online permits and registrations process into a digital conversation
- Automate those high volume, low complexity interactions through your website i.e. Pet Registrations, Parking Permits, Kinder Enrolment, etc.
- Create a more personalised experience via mobile channels.
Join us for a LIVE Webcast: Thursday 30th Nov 2017 from 09:00 a.m. to 10:00 a.m.