• Customer Data Hub

    Unlock your existing organisational value

    Consolidated, Cleansed and Trusted Enterprise Customer Data in a single repository for all your needs

Customer Data Hub

We help achieving scalable and secure solution to consolidate customer data originating from multiple sources that require cleansing, standardisation, resolution of duplicate record issues to ensure a “best version” customer profile that can be trusted by the entire organization. Key to achieve enterprise level Single Customer View, where data is spread across several systems, is establishing a single repository of customer in a centralised Customer Data Hub (CDH) that can quickly serve diverse business users with the information they need to do their jobs.

Enterprise Source

The go-to place for current and single point of truth of your customer data for all operational & analytical applications just in time

Proven framework

Established end to end framework with proven record of success in achieving CDH right from profiling, analysis through to operational CDH and on-going data management.

Design Ready

Readily available data integration patterns to various data source and target systems and applications both in real-time and batch mode, meeting your business needs.

Stewardship

Advanced and easy to use data management dashboards to monitor all data activities and optimise data stewardship.



In today's world, due to mergers, acquisitions and/or continuous growth, organisations' technology landscape becomes increasingly challenging due to the proliferation of systems capabilities and integration complexities. This results in having multiple repositories of information operating in silo without the ability to establish and maintain a single view of all your customers products, services and interactions with your organisations.

To compete in this world, where the buyer is in complete control, it’s vital to have a single view of your customers. Ensuring your teams have timely access to accurate information holds the key to deliver a great experience and delighting your customers every step of the way with personalised service. It’s how you break down silos across different functions so the business can deliver a better customer experience across every touch point.

Business Benefits

Customer Data Hub enables single view of your customers and unlock your business potential.

Knowing complete profile of the customers, enables business growth through increased cross-sell/up-sell, better customer experience resulting improved customer retention.

Current, complete and readily available single source of truth of your customer data improves enterprise level operational efficiency, productivity and reliability.

Accurate customer data through automated information management, reduces operational cost through reduced manual effort and reduced marketing cost such as mailing.

Enables targeted and personalised marketing campaigns results with improved campaign response rate and increased sales.

Complete profile of the customers with traceable cross reference, enables legal compliance and reduces risks.

Consolidated and reliable customer information advances your analytical capabilities and provides deeper insight.

Data Management Services

Apply proven data management principles and practices and get your data into shape.

Data Fitness Program

Did a personal trainer ever said you need health governance? Managing and improving your data starts with having a clear diagnosis of your data health status and defining the required fitness levels you want to achieve. Contact us to learn more about our data fitness program.

Enterprise Data Quality

Over many years we have acquired technical know-how across a variety of data quality toolset and have address a diversity of data issues. Our data quality specialists have a wealth of experience.

Master Data Management

Whether you need a customer data hub for your reporting requirements, a real-time operational data store to support your digital strategy or a product hub for your supply chain operations, we have the strongest MDM expertise in the region.

Why Ekulus

These are the reasons our customers trust us to deliver modern solutions process on Oracle:

Recognised Specialists

We are specialised and preferred Oracle partner in Australia for implementing Oracle solutions with a strong team of skilled and certified consultants.

Proven Experience

Our successful implementation track record across many industries are the best testimony of our experience and ensures a value add and first time right approach for our customers.

Passion & Accountability

We are passionate about taking proactive accountability in the delivery of our services and provide a single contact point so, instead of dealing with multiple parties, you can focus on making business decisions.

CDH for Microsoft Dynamics CRM

Missing Customer Data in your CRM? Read about our pre-built Matchbox solution