Customer Success Video's
Ekulus is proud to have worked with Benetas to provide the best solution for the challenges in which they faced by improving their insight to their customer journey.
Bank of Guam Transforms Its Business with Ekulus and Oracle CX Cloud
Ekulus has worked towards significantly improving Bank of Guam’s Card Support Team's process to provide customer service to their credit card clients. Ekulus implemented end to end customer service solution for logging and managing card customers’ interactions and requests and automate a heavily manual process. The solution included automated workflows, business rules, SLA and Escalation rules.
IOOF ensures Sales Process consistency with Oracle and Ekulus